Author: Mahadzir

  An Operational Performance Improvement initiative yields a number of tangible and intangible benefits for companies. Tangible benefits are easier to quantify and often take center stage in the process improvement arena. They include reduced operating costs, higher revenues and […]

Through lean and Six Sigma initiatives, public-sector agencies can improve performance and productivity—but the impact won’t stick if they ignore the “soft” side of making operational change happen. For several years, government leaders have been seeking ways to reduce waste […]

“Excellence is not an option. It is the key to success.” In today’s competitive and challenging world, business owners and organizations leaders begin to realize that being “good” is just not enough. They need to be excellent. Business owners and […]

Operational excellence is the relentless pursuit of finding ways to improve performance and profitability. The concept of operational excellence effectively started in the manufacturing industry with concepts like Lean and Six Sigma and the Toyota Production System. The problem is […]

  The word excellence in an operation means different things to different people. Some define it as increased efficiency or better quality while others describe it in terms of lower operating cost or reduced inventory. The process of improvement in […]