Month: December 2017

Through lean and Six Sigma initiatives, public-sector agencies can improve performance and productivity—but the impact won’t stick if they ignore the “soft” side of making operational change happen. For several years, government leaders have been seeking ways to reduce waste […]

“Excellence is not an option. It is the key to success.” In today’s competitive and challenging world, business owners and organizations leaders begin to realize that being “good” is just not enough. They need to be excellent. Business owners and […]